Extensive experience and proven success in driving operational growth, leading start-ups, establishing technical and data-driven systems, maximizing business opportunities, and ensuring compliance with legal and regulatory requirements. Change advocate with documented ability to lead re-engineering activities that fulfill strategic objectives in high-volume, global environments.
Key skills include:

Customer/Client Partnering Management Resource Planning Global IT Delivery & Program Development
Program Management Customer Relations Cross-Cultural Communications
New Business Development Portfolio Management Management Development
Resource Management Executive / Customer Liaison Full Life-Cycle Project Management
Problem Solving Database Development Negotiations
bullet Optimized the planning, staffing and execution of globalization projects over 6 geographies: Austin, Raleigh, Rome, Tokyo, Seoul and Beijing.
bullet Revitalized morale of technical services staff, improved client satisfaction and optimized overall organizational efficiencies throughout the full life-cycle project development and management, strategy planning, functional specifications, demonstrations, training and quality assurance for 21st Century Insurance and CSAA COGEN projects.
bullet Transformed globalization service functions into a high-producing team of engineers through the centralization of resource planning and assignments utilizing tools such as the Microsoft Project, Lotus Notes Database, Project Registry and Tivoli Intranet.
bullet Represented Kababji USA in negotiating a contract with SEIU (The largest Union in Washington DC). Resulted in client savings totaling approx $350 Thousand USD.
  CEDARS CONSULTING , Austin, TX (2002 - Present)

Full-service business development group and general management consulting firm that specializes in the development and profitable growth for small to medium-size business clients. Consult with companies to provide expertise in the areas of strategic planning, training and development, operations, information technology, sales and customer service.

General Manager
Responsible for product development and professional management services (consulting, training and support) for privately-held business management company. Manage all product design and technology development aspects of core projects.

bullet Managed stakeholder relations, including but not limited to, franchiser, franchisees, local communities, employees and customers.
bullet Achieved $1.2M gross sales within the first year. Sustained profitability and financed high level growth with earnings achieved from targeting best-in-class markets and advocating outstanding customer service.
bullet Co-authored the Federal Document Disclosure and Operations Manual for the Austin area, which became the standard documents used by the corporate office nationwide.
bullet Developed a Management Information System that centralized, standardized and simplified the entire operation company wide. Restructured purchasing patterns to optimize best pricing, while negotiating supply contracts of $400+ Thousands/year.
bullet Researched, screened and identified potential sites in the Central Texas Area. Negotiated commercial leases with building owners, lawyers and commercial brokers.
bullet Directed the entire planning and permitting activities. The process includes resolving complex government building regulation, recommending innovative designs to architects and engineers, securing approval from local government agencies and acquiring final building permits.
bullet Managed until completion the entire site development and construction process, while addressing building owners concern, adhering to local government guidelines and supervising contractors and acquiring final operation permits.

  KABAB-JI USA LLC, Washington, DC (2007 - 2010)
Chief Operating Officer
Recruited as a senior executive to manage the pivotal integration of a new foreign joint venture. Maintained direct responsibility throughout the initiating, planning, executing, monitoring and closing phases.

bullet Negotiated a union contract generating approx $350 Thousands in budget savings.
bullet Explored tax benefits with top legal and accounting firms contributing to favorable U.S. tax consequences pertaining to foreign members of the joint venture.
bullet Reviewed, consolidated and redrafted new terms, scope and rates of the company’s primary law firm resulting in more than 50% reduction in legal fees.
bullet Sat on the executive committee whose primary function is to define the overall scope of the U.S. operation by interpreting inputs from corporate office, investors and a select group of advisers.
bullet Assumed full accountability in the development and implementation of the business, financial, marketing and manpower plans.
bullet Developed the program’s key objectives and milestones and presented critical items to the Senior Executive Team and the Board of Directors.
bullet Lead weekly international calls with cross functional teams to communicate the project status, discuss issues/risks, provide solution to ongoing challenges and understand the impact of any changes to the project scope.
bullet Ensured company maintained competitive edge by developing an organization that is slim, efficient and responsive through recruiting, training and developing strong management team that contributed to corporate success.
bullet Established and enforced the operational, accounting and legal guidelines.
bullet Prepared Financial Statements and delivered to senior management all internal and external Audit reports.
bullet Consulted and acted on behalf of the company in all legal matters, including but not limited to licenses, labor laws, contracts and the full spectrum of corporate documents.
bullet Secured the corporationís Trademarks.

  IBM - TIVOLI SYSTEMS, Austin, TX (2000 - 2002)

Program Manager & Resource Manager
Managed a combined $3 Million USD budget for Japan, Korea and China. Shifted funds from one country to another depending on expertise and cost.Oversaw 28 AP engineers from Japan, Korea and China, including resource planning and resource assignments.

bullet Standardized project plans for all internationalization projects committed by the department. Within 6 months, internationalization department was able to absorb more projects and deliver on time at a lower cost.
bullet Optimized planning, staffing and execution of globalization projects over 6 geographic areas: Austin, Raleigh, Rome, Tokyo, Seoul and Beijing. Resulted in better coordination between geographies leading to a standardized project execution. Enabled software groups to conduct their own globalization testing while reducing cost of intercompany resources, freeing internationalization department to do more research and stay on the cutting edge of globalization.
bullet Improved and upgraded efficiency of an in-house resource database that tracked yearly assignments of engineers by specialty, location and salary scale. Resulted in improved budget forecast and more specialized project assignment and improve QA.
bullet Scheduled and coordinated weekly international calls with Asia Pacific to clarify and maximize customer support. Achieved improved productivity, better problem solving, fewer grievances, enhanced creativity and efficiency, and better working relationships.
bullet Audited financial billing of 22 Globalization projects in Taiwan and 17 Globalization projects in Rome Eliminated double billing and negotiated rates, ultimately reducing the overall outsourcing bills by 25%.


Program Leader
Supervised a customer-based team of Programmer Analysts and Business Analysts, whose function was to implementing new modifications utilizing SDLC methodology to the COGEN MP Software.

bullet Efficient team scheduling and on-time delivery deadlines, the initial contract of $1.7 Million USD was increased to $4.1 Million USD due to a negotiated scope increase with the client as result of their satisfaction with the team’s performance.
bullet Streamlined staffing and travel to and from Customer site. Reduced travel cost by 30% by eliminating uncalled for travel, negotiating hotel rates and capping per diem.

  Bachelor Degree in Computer Information Systems
TEXAS STATE UNIVERSITY                                            San Marcos, TX
  Platforms: MVS, UNIX-HP, Windows NT 
Languages: SQL Windows, Visual Basic, COBOL, MF COBOL, SQL and JCL
Software: Word, Excel, Power Point, Outlook, Lotus Notes, Project Workbench, Visio
Databases: Access, Oracle, DB2, and VSAM
Tools: Endeavor, Delta, PVCS, Expeditor, Animator, File Aid and Spufi
  Austin Chamber of Commerce - Member
Project Management Institute - Austin Chapter Member

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